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When Someone Dies at Home

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This guide will help inform you on exactly what you need to do when someone dies at home. If you, are still unsure then please contact us.

Losing a loved one is never easy, and when it happens at home, the experience can be especially overwhelming. Whether the death is expected due to illness or sudden and unexpected, there are several important steps that need to be taken right away. It’s natural to feel uncertain during this difficult time, but knowing what to do next can help bring some peace of mind.

At Kenna & Turner, we understand the emotional weight of this moment, and our compassionate team is here to guide you through every decision. Our detailed guide is designed to assist you in navigating these crucial steps, ensuring everything is handled with the utmost care, respect, and attention to detail.

From contacting authorities to preparing for the funeral, we are here to support you every step of the way, helping you honor your loved one’s memory with the dignity they deserve. Let us take the burden off your shoulders, so you can focus on what matters most—your family and your loved one’s legacy.

Immediate Actions to Take After a Death at Home

Losing a loved one at home can feel overwhelming, especially when emotions are high and you’re unsure of what to do next. Whether the death was expected or sudden, there are essential steps that need to be taken – and we’re here to guide you through them with compassion and clarity.

 

1. Contact a doctor to confirm the death

If the death was expected (for example, due to a terminal illness), you should contact the person’s GP or out-of-hours doctor. A healthcare professional will attend to confirm the death.

If the death was unexpected or the cause is unclear, call 999 and request an ambulance. Paramedics and, if necessary, the police will attend. In these cases, the death may be referred to the Coroner for further investigation.

 

2. The Medical Examiner will be informed

Once a doctor has confirmed the death, they will notify a Medical Examiner who is a senior doctor responsible for reviewing the cause of death. The Medical Examiner will then contact the next of kin to discuss the proposed cause and give you the opportunity to raise any concerns.

Once this process is complete, the Medical Certificate of Cause of Death (MCCD) will be sent directly to the local Register Office. You will not be able to register the death or make an appointment with the Registrar until they have received this document.

If you have not heard from the Medical Examiner within five working days, you should contact:

  • the GP surgery (if the death occurred at home or in the community)
  • the hospital bereavement office
  • or the hospice team, depending on where the death took place.

 

3. Take a moment to say goodbye

It is entirely appropriate and often comforting to spend a short time with your loved one at home. You may wish to close their eyes and ensure they are resting comfortably gently. Family members may want time to say their goodbyes in a familiar and private setting before the following steps are taken.

 

4. Contact a funeral director

Once the death has been confirmed, you can contact our team at Kenna & Turner. We will arrange for your loved one to be respectfully transferred from your home to our funeral home, where we will begin making preparations for the funeral or cremation according to your wishes.

When you call, it’s helpful to have the following information to hand:

  • Full name of the person who has died
  • Date and place of death
  • GP’s name and surgery
  • Whether the death has been referred to the Coroner
  • Your contact details

0151 638 4444