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Give yourself peace of mind with a pre-paid funeral plan from Kenna and Turner-Find out more here

Helpful Contacts

In the unfortunate case of a death in the family, you may need some help and support. Understanding the process whilst grieving can be very challenging, which is why we have listed a number of helpful contacts for you.

In the unfortunate case of a death in the family you may need some help. We understand this can be a confusing time, having to deal with a process whilst grieving can be very challenging.

Here at Kenna and Turner we are here to help you through the process and have listed some helpful numbers you may need for your convenience.

If you have any questions, please contact us, we are here to help.

Contact Us

Local Bereavement Services

In the event of a death you will need to register this death in our Birkenhead office.

  • Personal Identification
  • The deceased’s passport or birth certificate if they have one.
  • Death Certificate

Death certificates are usually sent from your GP to the registrar or posted in the mail.

You can also fill out the death registration form from the Council to help speed up the process.

Person Signing a death certificate

Wirral Registrar’s Office

If a death occurs in the Wirral, you will need to register the death at this office in Birkenhead. You will need to contact the registrar and book an appointment to register the death.

Registrar Contact Information

Birkenhead Town Hall

Hamilton Square
CH41 1ND
Tel: 0151 606 2020

Coroner’s Office

In the case of an unexpected death, a postmortem examination may be required in certain cases. This will be handled by the coroner’s office and can take up to 14 days. In this case a temporary death certificate will be provided.

Coroner Contact Information

Coroner’s Office

Gerard Majella Courthouse
Boundary Street
L5 2QD
Tel: 0151 233 5770

Local Hospitals

If a death occurs at a local hospital you will need to visit to collect personal belongings and any relevant documentation the hospital may provide. You may need to call beforehand to let them know of your arrival for your convenience.

  • Arrowe Park Hospital – 0151 678 5111
  • Clatterbridge Hospital – 0151 334 4000
  • Wirral Hospice St Johns – 0151 334 2778
  • Countess of Chester Hospital – 01244 365 000
  • Liverpool Royal Hospital – 0151 706 2000
  • Spire Murrayfield Hospital – 0151 393 2682
  • Alder Hey Hospital – 0151 228 4811
  • Liverpool Womens Hospital – 0151 708 9988

Getting Help with Funeral Costs

If you are in receipt of DSS or any other government benefit you may be entitled with help towards the costs of the funeral.

In this case we would advise you to contact the Bereavement office. You can find further help on the government website or by calling 0800 731 0469 for help over the telephone.

Bereavement Counselling Services & Other Groups

If you are struggling with a bereavement and need somebody to speak to, support is available. You can contact these services at anytime you feel you may need to reach out.

Cruse Bereavement Helpline – 0151 654 6604

Child Bereavement UK – 0800 028 8840

The Samaritans – 0845 90 90 90

Winston’s Wish (support for children) – 08088 020021

Wirral Widows and Widowers –

Here to Help

If you need any further advise on the process here or just have any other questions about arranging a funeral, you can contact us on 0151 638 4444.

We have been arranging funeral’s in the Wirral for many year’s and are here to help you through this difficult time in a professional, considerate manner.